Get answers to common questions about our services, treatment options, insurance coverage, and what to expect during the recovery journey.
Learn about how Alli Addiction Services can help you find the right treatment
Alli Addiction Services is a free treatment placement service that connects individuals struggling with addiction to accredited inpatient treatment facilities nationwide. We don't provide treatment directly—instead, we help you navigate the complex process of finding and accessing the right treatment program for your unique needs. Our services are completely free, confidential, and available 24/7.
Our service is 100% free. You will never be charged for our consultation, assessment, or placement assistance. We are compensated by the treatment facilities we partner with, but this never affects your cost or the quality of care you receive. The only costs you'll pay are directly to the treatment facility you choose, which can often be covered by insurance.
Absolutely. Your privacy is our top priority. All conversations and information you share with us are kept strictly confidential and protected under applicable privacy laws. We only share your information with treatment facilities with your explicit consent and only to facilitate your admission to treatment.
Yes! We understand that addiction doesn't follow a 9-to-5 schedule. Our compassionate team is available 24 hours a day, 7 days a week, including holidays. Whether it's 3 AM or 3 PM, we're here to help you take the first step toward recovery.
When you contact us, you'll speak with a caring specialist who will:
Common questions about addiction treatment programs and what to expect
We connect individuals with various levels of addiction treatment care, including:
Treatment duration varies based on individual needs and program type:
Research shows that longer treatment durations generally lead to better outcomes. Your treatment team will work with you to determine the ideal length for your recovery.
We help connect people to treatment for all types of substance addictions, including:
Many people with addiction also struggle with mental health conditions like depression, anxiety, PTSD, or bipolar disorder. This is called a co-occurring disorder or dual diagnosis. We specialize in connecting individuals to facilities that offer integrated dual diagnosis treatment, which addresses both conditions simultaneously for the best outcomes.
Treating both conditions together is essential because they often influence each other. Our partner facilities have psychiatric staff who can provide medication management and specialized therapy for mental health issues alongside addiction treatment.
Absolutely! You have the final say in where you receive treatment. We'll present you with multiple options that match your needs, preferences, insurance coverage, and location preferences. Some people prefer to stay close to home, while others benefit from treatment in a different environment. We'll help you weigh the pros and cons of each option so you can make an informed decision.
Understanding insurance coverage and payment options for addiction treatment
Yes! Most insurance plans are required by law (under the Affordable Care Act and Mental Health Parity Act) to cover addiction treatment at the same level as other medical conditions. This includes:
Coverage levels vary by plan, but many people find that their out-of-pocket costs are manageable or fully covered. We'll verify your specific benefits at no cost to you.
We make insurance verification simple and fast. When you contact us, we'll ask for:
We'll contact your insurance company directly to determine your coverage for detox, inpatient treatment, outpatient services, and any out-of-pocket costs like deductibles or copays. This usually takes just a few minutes.
Don't let lack of insurance stop you from getting help. We can connect you with:
Costs vary significantly based on location, amenities, and level of care:
While these numbers may seem high, remember that most insurance covers a significant portion. We'll help you find options that fit your budget.
Information for those helping someone they care about get treatment
Yes! Many of our calls come from concerned family members, friends, or employers. We can provide guidance on how to approach your loved one about treatment, what options are available, and how to facilitate their entry into a program. However, for actual admission and insurance verification, we'll need to speak with the person seeking treatment directly (or have their consent to discuss their case).
Visitation policies vary by facility and treatment phase. Many programs:
We'll help you understand each facility's specific visitation policy when making your decision.
Supporting a loved one in recovery is crucial for their success. Here are ways to help:
It's common for people with addiction to be hesitant or resistant to treatment. We can help you:
Remember, you can't force someone into recovery, but you can create conditions that encourage them to seek help. Call us to discuss strategies specific to your situation.
Can't find the answer you're looking for? Our compassionate team is available around the clock to answer your questions and help you find the right treatment.